OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

4.5

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

307 ratings and 177 comments received in the last 90 days.

05 November 2025

Great customer service experience

04 November 2025

Vince was super helpful and supported us during the whole process with what to expect. He kept us updated and communicated in ways that accommodated to us.

02 November 2025

Made to feel at home and that no questions were too silly to ask

30 October 2025

Good communication, helpful information, not pushy, and felt like they have a genuine affinity for the product and for customer service.

30 October 2025

Very satisfied, turn around was very quick and easy. Happy with my new car.

29 October 2025

Salesman George kept me up to date throughout.

29 October 2025

Good as a repeat customer. Smooth trouble free experience

20 October 2025

Vince Sorce is an excellent sales adviser and made the entire process easy

15 October 2025

David Shivshankar (sales advisor) was brilliant - so patient and helpful, and it was a pleasure to deal with him.

14 October 2025

Very satisfied

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05 November 2025

Car park was tidy and easy spaces to park in. A young gentleman assisted me with parking then showed me the way to reception. I was offered a hot drink and snacks. Hannah Ford was amazing and explained the services needed on my vehicle

04 November 2025

Very attentive and helpful

04 November 2025

Resolved my issue

03 November 2025

The customer service is below the standard I had with Stephen James! I find it odd that I am having to make the same call more than 2ce on the same request!

03 November 2025

Efficient and effective service. My car was fixed and properly cleaned. I was happy to receive such a service. My car was ready on time

02 November 2025

Quick service, Tim was very professional and looked after me. Very professional and attentive.

01 November 2025

Service was quick

01 November 2025

Kiran was very helpful and constantly in touch on the progress of my vehicle

29 October 2025

Felt valued

29 October 2025

Hannah was excellent as usual

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Contact us

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US

Our contact details

FIND Hedin Automotive Enfield BMW

Address

  • Unit 1 Martinbridge Estate, Lincoln Road, Enfield, Middlesex, EN1 1SW

Opening Hours

  • Mon–Fri:08:00 until 19:00
  • Sat:09:00 until 17:00
  • Sun:CLOSED

Phone

  • 020 8269 8109
Map
Areas served

Enfield, Hertford, Edmonton, Potters Bar, Waltham Cross

View map

Address

  • Unit 1 Martinbridge Estate, Lincoln Road, Enfield, Middlesex, EN1 1SW

Opening Hours

  • Mon–Fri:08:00 until 18:00
  • Sat:08:00 until 12:30
  • Sun:CLOSED

Phone

  • 020 8269 8109
Map
Areas served

Enfield, Hertford, Edmonton, Potters Bar, Waltham Cross

View map

Address

  • Unit 1 Martinbridge Estate, Lincoln Road, Enfield, Middlesex, EN1 1SW

Opening Hours

  • Mon–Fri:08:00 until 18:00
  • Sat:08:00 until 12:30
  • Sun:CLOSED

Phone

  • 020 8443 8443
Map
Areas served

Enfield, Hertford, Edmonton, Potters Bar, Waltham Cross

View map

Address

  • Unit 1 Martinbridge Estate, Lincoln Road, Enfield, Middlesex, EN1 1SW

Opening Hours

  • Mon–Fri:08:00 - 18:00
  • Sat:CLOSED
  • Sun:CLOSED

Phone

  • 020 8344 0900
Map
Areas served

Enfield, Hertford, Edmonton, Potters Bar, Waltham Cross

View map

Address

  • Unit 1 Martinbridge Estate, Lincoln Road, Enfield, Middlesex, EN1 1SW

Opening Hours

  • Mon–Fri:08:00 - 18:00
  • Sat:CLOSED
  • Sun:CLOSED

Phone

  • 020 8269 8109
Map
Areas served

Enfield, Hertford, Edmonton, Potters Bar, Waltham Cross

View map